Many airlines continue to see revenues and group bookings grow year on year; whether it be from organised tours, single group movements for a specific event or purpose, or groups travelling together on holiday.
However, managing groups can be complex, with few groups resembling the original booking when they reach their departure date. Typically, groups will change in size, split to accommodate itinerary changes and/or service requests, and will include multiple payments for deposits, balances and admin fees. Applying terms & conditions, processing naming, seating and ticketing add further complexities.
What if you could automate your Groups bookings from registration, availability, ticketing, ancillaries and amendments - whilst tapping into compliance revenue and new markets?
Let us introduce you to the next generation in Group booking management.
Already in use by some of the world’s leading airlines, Calrom’s Groups Next Gen (GNG) has proven to increase group sales, maximise revenue opportunities and network availability, improve customer service and the user experience, and reduce operating and distribution costs.
GNG allows airlines to automate and manage the entire group booking and management process from end to end. This enables airlines to automate the registration process and specify how verification should operate, import existing bookings in order to realise immediate benefits and simplify the transition, and offer an online booking and ticketing service. In addition, airlines can manage and apply market and/or customer specific terms and conditions, and integrate to their own revenue management pricing system or elect to utilise the platform's integral fares engine for weighted average pricing.
Travel agents are able to access the GNG at their convenience, and have full control over their bookings from availability and pricing through to ticketing via the system or in their own GDS.